#Citrix receiver uninstall error 1602 update#

Open Settings menu and go to Update & Security.

#Citrix receiver uninstall error 1602 how to#

Here’s how to run the program on your Windows 10 system: Since this is a BSOD error, the first step should be to run the Windows 10 built-in BSOD troubleshooter on your system. Let’s address some of these issues and explore their solutions. Some users have reported different problems arising due to this error. Antivirus Causing PNP_DETECTED_FATAL_ERRORīlue Screen of Death (BSOD) errors, like PNP_DETECTED_FATAL_ERROR can cause multiple issues, such as slow down your PC, make it crash or restart suddenly, and turn your system inaccessible or inoperable.

#Citrix receiver uninstall error 1602 software#

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#Citrix receiver uninstall error 1602 pdf#

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Now running the installation again it completes with success 🙂įyi you will probably see a similar document on soon too (written by me of course).Īnd trying to Deinstall the existing one (?)ġ4:20:40: Information – CApp::InitializeLog(662) – * Version: 13.4.0.25ġ4:20:40: Information – CApp::InitializeLog(664) – * Build Date: Dec 14 2012ġ4:20:40: Information – CApp::InitializeLog(665) – * Build Time: 15:20:10ġ4:20:40: Information – CApp::InitializeLog(666) – * Command Line: /processid=828 /cleanup=”C:ProgramDataCitrixCitrix Receiver”ġ4:20:40: Information – CCommandLine::ParseParam(94) – Command Line Parameter: processid = 828ġ4:20:40: Information – CCommandLine::ParseParam(94) – Command Line Parameter: cleanup = C:ProgramDataCitrixCitrix Receiverġ4:20:40: Information – CApp::SelfCleaningUninstallProcess(1914) – SelfCleaningUninstallProcess invoked with /processid and /cleanup…ġ4:20:40: Information – CApp::SelfCleaningUninstallProcess(1935) – SelfCleaningUninstallProcess waiting for processid 828ġ4:20:55: Information – CApp::SelfCleaningUninstallProcess(1954) – SelfCleaningUninstallProcess found uninstaller exit code: 1602ġ4:20:55: Warning – CApp::SelfCleaningUninstallProcess(2006) – SelfCleaningUninstall won’t remove anything because the uninstall was not successful. HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstallCitrixOnlinePluginFull The solution is to delete the below reg key so that we can continue the installation. We can see the process trying to access various keys and files which revealed the location is was reading the data from. I quickly filtered on trolley express.exe and tried the installation again. We need to find out where TrolleyExpress is reading that information so we can manipulate the situation, best tool to that is procmon (aka process monitor).

#Citrix receiver uninstall error 1602 install#

Install cannot continue.įrom the log file we can see that the installation fails due an existing package being found (the same as the error message above as we suspected!). 11:03:55: Information – CApp::SetExitCode(45) – Exit code is 1603 (called with 1603) 11:03:55: Error – CApp::CheckIfAClientPackageIsInstalled(1057) – An existing 13.4.0.25 package was found.

11:03:55: Information – CApp::ReadInstalledPackageVersion(1081) – An existing 13.4.0.25 package was found. “Setup cannot continue because this version of Receiver is incompatible with a previously-installed version”Īs with all receiver installation issue we should examine the trolley express log file found below: C:UsersusernameAppDataLocalTemp 11:03:55: Information – CApp::CheckIfAClientPackageIsInstalled(1001) – Checking if a 13.1 or later package is installed. I tried re-installation but if failed miserably with the below error:

After removing Citrix Receiver 3.4 Enterprise during some testing of another issue I managed to corrupt the installation somehow.